Understanding Our Privacy Policy: Your Data Matters to Us

 

Bath Planet By AC&R values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. This policy applies to all visitors, customers, and users located in the state of California.

1. Information We Collect
   We may collect the following categories of personal information:

a. Information You Provide Directly
Name

Email address

Phone number

Mailing address

Service-related details (e.g., property type, project description)

Any other information you submit via our forms, chat, or email

b. Automatically Collected Information

When you use our website, we may automatically collect:

IP address

Browser type and device

Website usage data (pages visited, time spent, etc.)

Referring URLs

Cookie and tracking data (see Section 6)

2. How We Use Your Information
   
   We may use the information we collect to:

Provide and manage our home remodeling services

Respond to inquiries or service requests

Schedule appointments and communicate with you

Send marketing communications (with consent)

Improve website functionality and user experience

Comply with legal obligations

Detect and prevent fraud and abuse

3. How We Share Your Information
   

We do not sell your personal information. We may share your data with:
Service Providers & Contractors (e.g., CRM, scheduling platforms, marketing services) who are bound by confidentiality agreements

Legal Authorities when required to comply with applicable laws, regulations, or legal processes

Affiliated Businesses under common ownership, solely for business purposes aligned with this policy.

4. Your Rights Under the California Consumer Privacy Act (CCPA)
   

If you are a California resident, you have the right to:
Know what personal information we collect and how we use it

Access a copy of your personal information

Request Deletion of your personal information, subject to certain exceptions

Opt-Out of the sale of personal data (Note: We do not sell personal data)

Non-Discrimination for exercising your rights

You can make a request by emailing us at [Insert email address] or calling [Insert phone number]. We may need to verify your identity before processing your request.

5. Data Security
   

We use industry-standard measures to protect your personal information, including:
SSL encryption

Secure data storage

Access controls and internal training

However, no online transmission or storage can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies
   We use cookies and similar technologies to:

Analyze website traffic

Remember user preferences

Improve marketing performance

You can manage or disable cookies through your browser settings.

7. Third-Party Links
   
   Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites.
8. Children’s Privacy
   Our services are not intended for children under 13. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
   We reserve the right to update this policy at any time. Changes will be posted on this page with a new effective date.